cortana-windows10-630X349

Windows 10 Start Menu and Cortana Not Working Fix

This is how to fix and resolve the following Windows 10 error: Critical Error: Start Menu and Cortana aren’t working. We’ll try to fix it the next time you sign in.


  1. Press ctrl+alt+delete on your keyboard
  2. Click on “TASK MANAGER”
  3. On top left, click on “FILE”
  4. Click on “RUN NEW TASK”
  5. Check the box “Create this task with …”
  6. Type in msconfig and check on “with admin privileges”, The click OK
  7. Click on BOOT tab. ON the bottom on the BOOT section, check “safe boot” and select “network”
  8. Click “OK”. Restart your computer (a prompt should appear asking you this)
  9. When it is rebooted and you get on the safe mode desktop, press ctrl+alt+del again
  10. Type msconfig again “with admin privileges”
  11. Go to the BOOT tab and uncheck safe mode
  12. Click “OK” and restart your computer
Sources: Windows Central and reddit